Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 0 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

What if a plant arrives non-viable or damaged in shipping?

Unfortunately sometimes shipping is not kind to plants but don't worry, just notify me within 48hr of delivery and I can send replacements to you

Can I pick up my order locally?

Yes you can pick up locally (off of Todd Rd south of Santa Rosa). Send me a message to coordinate the pick up and I will refund any shipping costs

Sizing details

I do my best to provide material that matches listing photos but because plants naturally vary, I do not guarantee size of cuttings/tuber/etc

Can you delay shipping my order until X date?

No, sorry. Because of the complexity it adds to my workflow, I cannot delay orders. Please place your order when you are ready for it to be sent

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